We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The hair treatment has a gentle fragrant aroma smell. Thank you, store, for everything.
Recommend store, the parcel was tracked! Nice smell, jar whole!
The first impression of this product was that I love it. The hair feels very silky.
It has a really nice smell & texture.
Still has not been tested.
Well packed in boxes/plastic. Wasn’t sure how to use hair treatment. The best way is to use as a hair mask - I put on hair, left for half-hour then washed off. Hair lovely and soft. Very happy. Will order more from now. Thank you.
Arrived very quickly! Surprised. Arrived in great condition.
I order the mask for the second time; last 3 months, despite a small volume of 60 ml; the mask should be quite a little for one-time use, spread over the hair, from the middle to the tips, leave for five or ten minutes. And a miracle! Smooth, shiny and obedient in styling hair. Wonderful mask, stunning, wonderful ..! Lots of flattering epithets and everything about her. Suitably paired with any shampoo, optional straight. I will use this mask (which also bought repeatedly, and I will be more). Mask of a whitish kind, medium density, like whipped cream or something. And smells like male lotion/shaving foam. I highly recommend buying.
It came quickly! The mask is good, immediately after application, the hair is noticeably softer. The jar is small, but apply the mask on the hair you need very little. I definitely recommend the mask. Thank you very much for the quality of goods.
Small, fast delivery.
Accurate soup cream
Today received, thanks all of it for the second time. One hair curly dry and porous you will not regret. Mask wash off not need. Long enough. You Need to take the number of masks quite a bit with pea, better to put the wet hair. My hair is very difficult to comb without AIDS. If your hair is very confused, then this mask will suit you. For oily and normal.
Nearly three months parcel arrived, before open a dispute (60 days have passed, make a walk on RF almost 2 months, defense) in full, package packed well, nothing has elapsed until you try supplementing a review later
Very good
пришла маска все целое
На деле не пробовала, продавец общительный, из-за неправильного отслеживания открывала спор, но все пришло, спасибо!
Dejaré valoración cuando lo utilice. Llegó sin problemas
спасибо
Write out the second time very much did not communicate with. There was a long dispute, track
Mask is nice, but a jar was enough for me to half. My hair is thick and the priest. Small Jar
A second time. Hair are excellent
it did soften my hair, but very slow delivery.
Super mask. Especially for спаленных осветленных hair. Small jar, but worth it
Long Service, more than 2 months. Product description. Everything Is good. Seller recommend.
I have tried it, it gives an effect.